Frequently asked questions

What is included in a ticket?

Dinner tickets cost £250 + VAT,  a Dinner ticket will include a 3 course dinner with wine and service included. 

NextGen event tickets cost £125 + VAT per head.  Members can use 1 PCD Club membership voucher (worth £250 + VAT) for 2 NextGen guest places.  Once the 1st NextGen guest is registered to attend using a voucher code, the details of the 2nd guest must be sent to tickets@pcd.club.

Becoming a member makes sense if you plan to attend multiple events!  To find out more about PCD Club membership please see full details listed on the website here.  To apply for a membership, please contact members@pcd.club

Who do I tell about dietary requirements?

If you have dietary requirements you can add these to the form when signing up to an event. Alternatively you can email tickets@pcd.club with the event date in the subject line.

Will I receive a guest list in advance?

Yes, you will receive a guest list 2 days before the event. All guests receive a guest list or table plan following the event.

Can I request special seating?

Members can request seating next to certain types of professional or specific firms. To learn more about this, see www.pcd.club/membership.

If I purchase a ticket and can no longer attend, can I have a refund?

Once you’ve used a voucher to book an event, your attendance  is confirmed.

If you can't attend an event, you can re-book a future event by notifying tickets@pcd.club via email before the event starts. 

If the named person is unable to attend, PCD Club will accept the substitution of a colleague of equivalent seniority at the Directors' discretion. Again, all requests must be sent to tickets@pcd.club for approval prior to the event. Requests for trainee professionals or those with less than 5 years PQE to attend will be rejected.

If you fail to attend an event without notifying in advance, it will count as one of your used dinner vouchers.

Can corporate members use more than one dinner ticket at an event?

Certainly! Corporate members have the flexibility to use multiple dinner tickets at an event. You are allowed to use as many tickets as you like for the named users attending the event.

What happens if I use up the full ticket allocation in the membership package?

You now have the option to purchase additional tickets for events at the guest ticket price.  We offer 2 voucher  bundle options to our members  allowing them to buy extra vouchers without incurring additional annual membership costs.

• Buy 5 vouchers for £1,000 (plus VAT where applicable), saving £250 compared to buying tickets individually.

• Buy 10 vouchers for £2,000 (plus VAT where applicable), saving £500 compared to buying  tickets individually.

To order a Voucher Bundle, simply email members@pcd.club with your request, and we provide an invoice.

How to use your Vouchers - Prime members:

1. Login with your existing personal login details.

2. Click on the “MEMBERS” tab and then select the “MY VOUCHERS” tab to view the membership dinner vouchers.

3. Copy the VOUCHER CODE to use for the booking.Go to the events page and choose the LIVE EVENT which you wish to attend. 

4. Click on the “BOOK NOW” Button.  Make sure  your details including your phone number are up to date.

5. Paste the VOUCHER CODE into the Voucher Code box.

6. Click outside the box and you’ll see that no payment  is required since  the Voucher has been used. 

7. Click “NEXT” to confirm and you'll be given confirmation of the completed event registration.

For further assistance, you can refer to the PRIME VOUCHER BOOKING PROCESS VIDEO

 

How to use your vouchers - Corporate members:

1.  The membership Organisation Admin member manages the voucher codes centrally.  If you are unsure who this is please contact us.  The Organisation Admin can access the voucher codes by logging into their account with their  personal login details. Click on the “MEMBERS” tab, and then select the “MY VOUCHERS” tab to view the membership dinner vouchers.

2. Copy a VOUCHER CODE to use for the booking.

3. Go to the events page and choose the LIVE EVENT you want to book.

4. Click on the “BOOK MULTIPLE" button at the bottom of the page. 

5. Make sure your details, including your phone number are up to date.

6. Paste the VOUCHER CODE into the Voucher Code box.

7. Click outside the box and you will see that no payment is required as the Voucher has been used.

8. Click “NEXT” to confirm and you’ll be given confirmation of the completed event registration

If you wish to book your own place at a Live Event you will just need to press the “BOOK NOW”  tab.  Use “BOOK MULTIPLE” when registering any of your STAFF member colleagues.

For further assistance, you can refer to the  CORPORATE VOUCHER BOOKING PROCESS VIDEO